This privacy policy explains how Emirates Mobile Technologies (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information through our online platform and related services. We are committed to protecting your privacy and complying with the applicable data protection laws, including the General Data Protection Regulation (GDPR).
Collection of Information
We collect personal data that you voluntarily provide when using our site or services. This information may include your name, contact details, device information, usage data, and any other details necessary to deliver our smartphone product design, mobile software development, device testing, quality assurance, after-sales technical support, and mobile application integration services.
Use of Information
Personal information collected is used for the purpose of providing and improving our services, processing requests, communicating with you, ensuring security, and complying with legal obligations. We do not use your data for purposes beyond those described unless we obtain your consent.
Legal Basis for Processing
Where applicable, we process your personal data based on your consent, the necessity to perform a contract, compliance with legal obligations, or our legitimate interests, such as improving service quality and maintaining network security, provided these do not override your rights.
Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share information with trusted service providers and partners who assist in operating our business and delivering services under strict confidentiality agreements. Disclosure may also occur when required by law or to protect rights and safety.
Data Retention
Personal data will be retained only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we will securely delete or anonymize it.
Your Rights
Subject to applicable laws, you have the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict processing, request data portability, and withdraw consent where processing is based on consent. Requests can be directed to our physical office at the address provided below.
Cookies and Tracking Technologies
Our online platform may use cookies and similar technologies to enhance user experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings. Refusing cookies may affect certain functionalities.
Data Security
We employ appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure; users should take precautions when transmitting data online.
International Data Transfers
Personal information may be processed and stored outside your country of residence where our service providers or partners operate. We ensure that adequate safeguards are in place to protect your data in accordance with this policy and applicable laws.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors without parental consent. If we become aware of any such data collected unintentionally, we will take prompt steps to delete it.
Changes to this Privacy Policy
We may update this policy periodically to reflect changes in our data practices or legal requirements. We encourage you to review this policy regularly. Continued use of our services after modifications constitutes acceptance of the updated terms.
Contact Information
For any questions or requests related to your personal data or this privacy policy, please contact us at:
Emirates Mobile Technologies
27 Al Wasl Road, Suite 504
Dubai, Dubai 10543
United Arab Emirates